Frequently Asked Questions (FAQs)

1. What materials are used in your jewelry?

We use high-quality materials such as sterling silver, gold plating, stainless steel, and hypoallergenic alloys to ensure durability and comfort. Specific material details are listed on each product page.

2. Is your jewelry hypoallergenic?

Yes, most of our jewelry is designed to be hypoallergenic and suitable for sensitive skin. If you have specific concerns, please check the product description or contact us for more details.

3. How do I care for my jewelry?

To keep your jewelry looking its best:

• Avoid exposure to water, perfumes, and harsh chemicals.
• Store in a dry, cool place, preferably in the original packaging.
• Use a soft cloth to clean and polish.

4. Do you offer custom or personalized jewelry?

Currently, we do not offer custom designs, but we’re always working to expand our offerings. Stay tuned for updates or contact us with your suggestions!

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase for unworn items in their original condition. For more details, visit our Returns & Exchanges Policy.

6. How long does shipping take?

Shipping times vary based on your location:

• Domestic: 1-2 business days.
• International: 7-14 business days.
  You’ll receive a tracking number once your order is shipped.

7. Do you offer gift packaging?

Yes! All our products come in elegant packaging, perfect for gifting. You can also include a personalized message at checkout.

8. How do I choose the right size?

We provide sizing guides for necklaces, bracelets, and rings on the product pages. If you’re unsure, feel free to contact us for assistance.

9. Can I track my order?

Absolutely. Once your order is shipped, you’ll receive a tracking link via email to monitor its progress.

10. How can I contact customer support?

You can reach us through our Contact Us page, email us at trinketsstoreforher@gmail.com, or send us a message on social media. Our team is here to help!